Module 4: Scaling & Thriving

Small Business & Enterprise Accelerator

Have you been operating a business for a while and are looking to increase its scale and impact? Are you seeking to engage stakeholders of the business in developing its growth plans? Do you want to create transparency and accountability to the business’ purpose and values in daily operations?

Program Overview

In our Scaling & Thriving module, we guide you through a hands-on process for implementing data-driven decision processes across the business to drive scale and impact.  This module is 12-weeks long and is well suited for entrepreneurs and managers looking to scale businesses with positive community impact.

Enrollment Periods

Enrollment PeriodModule DatesApplications Due
Winter 2016November 7 – February 13
Module Full
SpringApril 16 – July 9
April 8
Summer / Fall 2016July 23 – October 8
July 15


UnitTopics Covered
  • Learn how a business’ culture and mindset impacts its ability to scale and thrive
  • Gain an understanding of how a culture of continuous improvement can create positive social and environmental impact at scale
  • Learn how a business can develop a culture of continuous improvement through collaboration and data-driven decision-making processes
Building a Team
  • Learn best practices for recruiting, hiring and training new employees
  • Learn how to develop a hiring plan
  • Develop a hiring plan for the next year, and, if appropriate, begin the recruiting process for new team member(s)
Engaging the Team
  • Learn how to initiate, plan and define a meeting’s purpose
  • Gain insight into how to facilitate productive meetings and ensure follow-up on meeting actions
  • Practice facilitating a team meeting
Assessing the Business
  • Learn how to assess business strengths, weaknesses, opportunities and threats
  • Learn how to engage key stakeholders in using a SWOT analysis
  • Engage the team in creating a SWOT analysis for the business
Collecting Data
  • Gain an understanding of the importance of collecting data on business performance and impact
  • Learn about the different systems that collect, store and report various business data
  • Engage the team in identifying key business data that needs to be collected
Reading Financial Statements
  • Gain an understanding of how financial statements tell a story about the health of a business
  • Learn how to read and analyze a business’ financial statements
  • Engage the team in reviewing and analyzing the business’ financial statements
Defining Key Metrics
  • Gain an understanding of how key performance indicators can be used to measure business performance
  • Learn how to develop a set of key performance indicators
  • Engage the team in developing a report of key performance indicators for the business
Setting Goals
  • Gain insights for using qualitative and quantitative business performance and impact data to inform business strategy
  • Learn how to use Objectives & Key Results to connect the business, team and personal objectives to measurable results
  • Engage the team in developing Objectives & Key Results for the next year
Resource Planning
  • Learn how to assess key activities and resources needed to achieve Objectives & Key Results
  • Learn how to engage key stakeholders in cross-functional planning
  • Engage the team in identifying key activities and resources needed to achieve Objectives & Key Results
Creating a Project Plan
  • Learn practical methods for developing and deploying a project plan
  • Gain insights on aligning project teams to deliver a project successfully
  • Engage the team in developing a project plan for a strategic initiative that will scale business operations and impact over the next year
  • Reflect on your journey of developing a business thus far
  • Revisit the business’ mission, vision and values
  • Look at ways of supporting your wellbeing as you scale the business
Final Presentations
  • Present a project plan, key measurements and progress on a strategic initiative to scale business operations and impact
  • Receive constructive feedback from an expert panel and your peers to continue to refine the business’ strategic initiative

Program Format

Our Small Business & Enterprise Program modules combine the effectiveness of face-to-face learning with the convenience of distance learning. Each of our Small Business & Enterprise modules includes the following weekly activities:

Program FormatWeekly 
ActivityWeekly Commitment
Background Materials
  • Series of required background readings and videos on each unit to be completed prior to the weekly in-person workshop
  • Describes concepts and their applications in developing a business
  • All materials contained in our online learning environment
1-2 hours / week
  • Weekly in-person workshops led by experts in each topic
  • Lecture and discussion on background materials, group activities and reflection
  • All workshops held at Impact HUB Oakland
3 hours / week
Business Development Activities
  • Weekly activities focused on your business development
  • Apply concepts learned in background materials and workshops
  • All business development activities build to a final presentation at the end of the module
2-10 hours / week
Peer Mentoring
  • Weekly phone meetings with peer group of 3 other individuals in your class
  • Present weekly business development activity and receive constructive feedback from peers
1 hour / week
One-on-one Mentoring
  • Weekly one-on-one meetings with a mentor
  • Discuss business wins and review weekly business development activity
  • Work with mentor on connecting with resources to meet business needs
30 minutes / week


Participants in our Small Business & Enterprise Program may elect to receive 10 hours/month of co-working at Impact HUB Oakland while enrolled in one of our program modules.

Impact HUB Oakland is equal parts inspiring shared working space, entrepreneurial incubator and a membership-based community of socially engaged people, co-working and co-learning. Opened in February 2014, Impact HUB Oakland has quickly grown membership and recognition as a center for activity focused on imagining and co-creating a sustainable and equitable world.


The cost of our Small Business & Enterprise Accelerator modules consists of a monthly cash fee. We determine your cash fee using a sliding scale based on the current annual revenue of your business:

< $100,000 
Annual Revenue$100,000 – $500,000 
Annual Revenue > $500,000 
Annual Revenue
$300 / month$400 / month$500 / month

We charge a $50 non-refundable deposit to reserve your space in the class. This deposit is credited against the first payment of your monthly fee.

Because we believe cost should not be a barrier, we provide payment plan options upon request.

Cooperative Membership

To become a cooperative member of the Small Business & Enterprise Accelerator, we require a one-time contribution of an equity stake in the business that you create. We determine your equity stake using a sliding scale based on the current annual revenue of your business:

< $100,000 
Annual Revenue$100,000 – $500,000 
Annual Revenue > $500,000 
Annual Revenue
5% equity stake
4% equity stake3% equity stake

Your one-time equity stake becomes part of a pool that all Small Business & Enterprise Accelerator members participate in. As we receive dividends and capital gains from the equity stakes in the pool, we return equity to our members. Through this shared equity, we foster a greater sense of community among our members.

Membership in the cooperative is voluntary and does not affect the level of service provided in our Small Business & Enterprise Accelerator modules.